Many persons who start using their 1st hosting account, or switch companies, usually have questions with regard to how certain tasks are carried out or face problems when setting up various things, including e-mails, site settings, and so on. That is why, a lot of web hosting providers have prepared documentation with frequently asked questions and issues in order to help their customers get info swiftly and seamlessly. Consequently, the technical support team representatives can focus on actual problems that given clients may be experiencing, as the solution for the minor things will be available online and clients can tackle them without contacting the client care staff. Having detailed documentation is rather important, especially for new clients with zero previous experience, as the web hosting service entails a vast number of functions and lots of people can become perplexed about what action to take. A good knowledge base can both help you complete the things that you need and learn how the web hosting service works in general.
Extensive Online Documentation in Cloud Web Hosting
All Linux cloud web hosting packages
that we’re offering feature a detailed knowledge base where you can find all you may ever need to know with regard to your web hosting account. Regardless of whether you’d like to set up a new MySQL database, to forward a domain name
by means of an .htaccess file or to create an email account on your desktop computer or mobile device, you can simply check our help articles and all the info that you require will be there. When you go to a particular section of the Hepsia hosting Control Panel, you can see articles that pertain to the features that can be accessed through it. If you’d like to see the whole article archive and get informed about all the functions that Hepsia is offering, or simply to read generic information about the web hosting service, you can examine the entire knowledge base, which can be accessed via the Help menu in your Control Panel. We’ve tried our utmost to cover any obstacle that you may possibly experience, but if you don’t find what you want, you can always touch base with us, as our technical support staff members are available 24x7.
Extensive Online Documentation in Semi-dedicated Hosting
We’ve compiled an exhaustive online knowledge base for all our present and future clients, so in case you get a semi-dedicated server
plan from our company, you’ll be able to find any info that you require at any moment. We’ve got tons of informative help articles, which will help you better understand what is going on in your semi-dedicated server account – "What’s PHP?" and "What are file access permissions?" are just two examples. Our in-depth guides will help you accomplish anything you need – extract an archive, import a MySQL database, forward a domain name, and so on. Also, we also have troubleshooting guidelines, which will allow you to find out what spurs a certain problem and the probable solutions for it. If you cannot send emails or your domain name opens a 500 Internal Server Error message, for instance, you can consult our knowledge base and repair the problem without delay. The articles can be accessed through each section of the Control Panel, as well as through the all-encompassing Help section.