If your web hosting service provider offers live chat support, you'll be able to talk with a representative in real-time and find out helpful info or get an issue resolved promptly. The key advantage of using chat compared to calling to talk with a live person is that you'll need only a computer with access to the web, which means that you won't pay any charges if you are in another country or state. What's more, it will be easier to copy and paste data for example domain names, usernames or error messages i.e. details that are sometimes difficult to give to the other side on the phone. The real-time chat is also a considerably quicker way to contact your website hosting company's support team compared to using a ticketing system. What's more, in case some problem requires more time to be dealt with, you can do something else entirely while you wait for support on the live chat, so that you will not waste time - something that is impossible if you're on the phone.
Live Chat Support in Cloud Web Hosting
We supply a live chat assistance service for all Linux cloud web hosting packages that we offer and we're able to help you with almost everything live. In case you don't have an account with our company yet, we will be able to give you more details about the plans so as to help you to pick the most suitable plan. If you are a current client, we will be able to assist you with any billing or general issue and even with plenty of common tech issues, for instance an e-mail address installation in a desktop e-mail client. In case you can't call us for some reason or you're in some country where we don't have a local telephone number, the live chat is the best choice to get in touch with us. Of course, some troubles require additional time to analyze and test, therefore you will have to open a support ticket to our technicians, but nonetheless, we can save you time and help you with quite a lot of issues on the chat.
Live Chat Support in Semi-dedicated Hosting
The live chat support service that we offer is available every day, even on holidays and weekends. It's the perfect way to find out more details about our Linux semi-dedicated hosting packages if you do not have an account yet or to have some problem resolved in case you are a client and our customer care representatives will help you instantly no matter what time of the day you join the chat. If you're hestitating which plan is more appropriate for your sites, if you need a piece of advice whether you should obtain a certain upgrade and how to obtain it or if you've got difficulties installing an email account on your machine, you can contact us and we will give you the required information without delay. The live chat is online even after our telephone lines go off for the day, which means that when you have an account with us, you can be certain that you'll always receive prompt help with any kind of question or trouble that pops up.