Customer Support Channels
A 1–hour Response Guarantee
Our company offers a 1–hour solution warranty with all of our Linux cloud web hosting packages packages, which means each individual advice inquiry you post is going to be replied to within 60 minutes maximum. Our support crew members are educated to immediately overcome any issue and to ensure that you get prompt advice on any concern that you might have.
A Top–quality Support Service
Our assistance service is delivered by a crew of knowledgeable techs who are prepared to react to your questions promptly. You can easily get hold of the tech support team staff by starting a tech support ticket from your Web Site Control Panel or by posting us an e–mail message. On working days, you can also call us on the phone or take advantage of the live chatting solution.
An Intuitive Help Section
Our Control Panel has an extensive knowledge base that’s included in all parts. In each area, you’ll find a Help control key which will load for you a list of step–by–step courses on how to apply a particular option or perform a certain action. Additionally, we have prepared educational training videos as a way to get a better idea of the Control Panel’s interface.