Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Center Section

  • The Help Center built into Ozonga’s Web Site Control Panel offers a collection of help articles and commonly asked questions. Aimed toward solving any common issue that you might possibly stumble upon, they are written by our support team of accomplished technicians.

  • Top quality support service

  • How–To Videos

  • If you wish to watch how a task is carried out or how a problem is rectified, rather than just reading about it, have a look at our collection of educational video tutorials. They address many different issues and will help you quickly understand how to work with the Web Site Control Panel.

  • Intuitive help center

  • A 1–Hour Support Ticket Response Time Guarantee

  • We back up all our semi–dedicated servers with a 24x7 technical support service and a one–hour response guarantee. Our well–trained customer service technicians will be available to you 24x7x365 to reply to your queries and to solve any issue that you might come across. Simply submit a support request from the Help section and we will reply immediately.