1 hour ticket response
Ozonga’s team of technical support engineers is focused on offering prompt answers to all your questions. We’ll examine your trouble ticket immediately after it has been submitted and will reply back with a solution within less than 1 hour after the client support ticket submission. In reality, our average helpdesk ticket response time is twenty minutes.
An Excellent Help Desk Service
Each member of our support staff has several years of experience in the Linux cloud web hosting packages niche and most of them have been with us for at least five years. They all are ready to reply to all your questions in the most efficient way possible.
An Easy–to–Navigate Help Center Section
In the Web Site Control Panel you will find an intuitive Help section where you can find quick tips on how you can use our hosting services. You can see the answers to your inquiries in the F.A.Q. database, see more details in the web hosting account administration articles or watch our step–by–step video tutorials.