Support Channels

  • 1 hour ticket response time

  • A 1–hour Inquiry Response Warranty

  • Our team of service technicians will do their best to answer to your support requests within up to 1 hour. If, however, the difficulty you have encountered demands aid from the Admin =Dept,= we are going to send the ticket to the technician on duty and will post a comment to inform you.

  • Top quality support service

  • Professional Client Help Service

  • Our tech assistance crew is going to be online for you 24x7x365 to to attend to all help request tickets that you submit. We offer technical support for all the programs that are pre–configured on your web server. These include our in–house made Web Site Control Panel, the chosen OS and the server management panel (based on the VPS type).

  • Intuitive help center

  • An Intuitive Help Zone

  • Each section of the Web Site Control Panel that is provided for free with your VPS features an inbuilt articles base. You’ll find an assortment of illustrative how to articles and a number of step by step video courses that show all the essential site administration duties. You can find them by clicking on the Help or Video keys in the top right side of each Control Panel section.